Tips

Remote Online Support

For Windows and software configuration problems it can be very helpful to organise a remote support connection where the technician connects to your desktop through the internet. This will work in all scenarios where the Internet connection is stable and Windows boots up.
This gives you computer service at your home without leaving the house or having to pay a callout fee!

Basic Internet Hygiene

Malicious software, scammers and hackers will try and enter your digital life through your online activities. This can be a hacked website, a fake webpage pretending to be an authentic institution or a spam email. Apart from checking the signature of a website before handling user names, passwords or financial details online you should ensure that your computer receives security updates automatically. An antivirus program and a firewall are also a good idea.